Frequently Asked Questions

We’re always happy to answer questions about our Mobile First service. If you have any other questions not listed here? Contact US and ask us!

Google announced in 2016 (there is a YouTube video about this) that the World is now Mobile First....NOT Mobile Friendly which is what everyone is building today. We are the only ones building all sites Mobile First then we adapt it to the other devices for a seamless site across ALL devices. The PC era is dead (not our words, see the YouTube videos).

All others out there are doing it responsive which is if you look into it means DESKTOP first design. Not MOBILE FIRST......essentially it means you are mobile last if you are just responsive design.

There are two ways to approach site building. The first way is how it's been done for years... "Desktop-First Responsive Design" Second is "Mobile-First Adaptive Design" clearly Google says that sites must be Mobile First...MOBILE FIRST! MOBILE FIRST is the Fix.

Yes, you can use your own domain. We highly recommend you do so. To use your own domain, it's a simple procedure. Add an "A" record and a CNAME record to your DNS management panel in your domain registrar (GoDaddy, NameCheap, etc...) We have extremely detailed video instructions to assist you in accomplishing this task in under 5 minutes.

Yes. We have all the training videos you need to set up your first website of many websites. Our videos cover websites, widgets, and much more.

Yes, our server is very secure. Unlike most CRM systems, we are what is called a "closed source system". Our system is virtually unhackable unlike open source Word Press sites. Also, we back up our platform multiple times a day 24/7/365. We are also DDOS secure as well.

Yes. PayPal, Stripe, MailChimp and GetResponse, are currently integrated into our platform. We also use SendGrid for SMTP for our own autoresponder. As we continually update our platform on a regular basis, we will provide more integrations.

The MOBILE FIRST platform is fully compliant with GDPR legislation by: - having a fully GDPR-compliant Privacy and Cookies policy - explicitly requesting in the registration phase the acceptance of ToS, Privacy and Cookies policy - allowing users to manage emails and communications they will receive from the platform - allowing users to retreat their consent at any time, and ask for all their data to be erased As for websites you will build with the platform, it's up to you to make them GDPR compliant but MOBILE FIRST gives you all the tools needed for this - from fully customizable ToS, Cookie and Privacy policies to full users management.

All of our sites have everything that Google wants to see for SEO. Besides the Title and description, you have access to H tags, an amazing header and footer sections, high quality widgets, content blocks and especially the pageload speeds that Google is so desperate to index. Our SEO and our websites are built just like Google has been asking for years. Mobile First!

Our pricing is dependent on the plan you choose for yourself. We offer affordable plans that consists of 4 different payment options.

Yes, the MOBILE FIRST platform provides an SSL for every website created on our system. If you use your own domain, you will have to purchase an SSL Certificate for each website/domain you create. These certificates are one click installs, that our tech support team will install for your for no cost, however, each certificate costs $39/year for every website owner.

Yes we do. MOBILE FIRST is primarily for mobile devices, and the byproduct of this site creation happens to be one of the fastest desktop websites anywhere on the internet. After extensive testing, it's been found that our desktop websites load faster than 95% of websites tested.

So, as you build your mobile first website, we also create your superfast desktop website at the same time. You get two websites at the same time. Basically the best of both worlds.

Unlike the majority of website hosts, we do not throttle or cut back your bandwidth for "fair useage". We have enough servers that we are able to accommodate all the bandwidth you and your sites can generate.

13. Is there a traffic or bandwidth limitation?

Unlike the majority of website hosts, we do not throttle or cut back your bandwidth for "fair useage". We have enough servers that we are able to accommodate all the bandwidth you and your sites can generate.

We hope you use lots of bandwidth, as that means you are getting a lot of traffic, and hopefully creating a good income for your and your business.

14. How do I request a refund?

All of our plans are Non-Refundable and cannot be refunded. You are welcome to cancel at any time, but be aware you will lose all of your users and any custom templates or plans you have built.

15. How Do I Cancel A Subscription?

Canceling a subscription cancels all future scheduled payments of that subscription. A subscription can be canceled up until the day before the next scheduled payment in order for you not to be charged.